Central Virginia / Shenandoah Valley Car Accident Glove Box Guide

Nobody plans on getting into an auto accident. However, if one happens to you or a loved one, it will help you to have a plan in place. Being prepared can put you in a much better position to protect your health and your right to obtain full and fair compensation.

For more than 25 years, Kendall Law Firm has assisted car accident victims and their families throughout Central Virginia and the Shenandoah Valley. Based on our experience, we have prepared a handy “Car Accident Glove Box Guide” to help area residents to be prepared for a crash and to get through the immediate aftermath of one.

Please review our detailed guide below. We also encourage you to print the condensed version of the guide and keep it stored in your car.

If you are involved in a crash, one of the most important steps you will take is getting legal help. Contact Kendall Law Firm as soon as possible for a free consultation about your case.

Be Prepared

Keep these documents stored in your glove box or another safe place in your vehicle:

  • Virginia vehicle registration
  • Auto insurance card
  • Emergency contacts (spouse, family members and/or friends)

You should also keep these items handy in case you are in an accident:

  • Flashlight
  • Jumper cables
  • Lug wrench, tire jack and spare tire
  • Flare or warning triangles
  • First-aid kit
  • Bottle of water
  • Coat and/or blanket
  • Small shovel (during winter travel)
  • Pen and notebook
  • Small camera (or spare cell phone)
At the Accident Scene

Take a few deep breaths, stay as calm as possible and take the following steps:

Check for injuries. Do a quick check of yourself, your passengers and those in the other vehicles to see if anyone needs emergency medical treatment.
Stay there. Don’t leave the scene. Ask anyone else involved in the crash to stay, too. Turn on your hazards and/or put out your flares or warning triangles to alert other cars.
Call 911. You want police to respond to the crash, secure the scene and prepare a report. Ask for an ambulance if one is needed.
Get witness information. Witnesses may leave soon after police arrive. Use your pen and notebook and get their names and contact information. Note of what they saw or heard.
Take photos. Before cars are towed away and the scene is cleaned up, try to take as many photos as possible with your phone or small camera. Get shots of the front, back, sides of each car as well as debris, skid marks, street signs and traffic controls.
Exchange information. Trade basic information with all other drivers involved in the crash, including names, driver’s license numbers, insurance information and contact information.
Speak with police. Answer all of the officer’s questions. Stick to the facts. Do not accept or assign blame. Make sure to get the officer’s name and badge number in case you need to ask a question about the report he or she prepares.
Move your car. Never leave your vehicle at the accident scene. If you must, call for a tow truck to take it to a safe place. 
After the Accident

The steps you take in the hours and days after you leave the accident scene are highly important. Please do the following:

See a doctor. If you do not leave the scene in an ambulance, go immediately to your family doctor or to the emergency room. You need to get checked as soon as possible for injuries. Make sure to follow your doctor’s treatment plan.
Write it down. When you have a moment, and while the details are still fresh in your mind, note everything you can recall about the accident. These notes will help to jog your memory at a later date.
Get a copy of your crash report. You can call the local law enforcement agency that responded to your crash. You can also make a written request or submit an information request form to the Virginia Department of Motor Vehicles. The cost is $8. Fax your request to (804) 367-0390 or write to:

Virginia Department of Motor Vehicles
Customer Records Work Center, Room 514
P.O. Box 27412
Richmond, VA 23269

Call your insurance company. Your auto insurance policy likely requires you to give notice of your crash. Provide basic information. Do not give a recorded statement.
Do not talk with other insurance companies. If a representative from any other insurance company contacts you, do not give a recorded statement or even casually discuss what happened. Refer the insurer to your lawyer. Never accept a settlement offer – even for car repair or replacement – until a lawyer has reviewed the offer first.
Store everything in a folder. Keep copies of all medical invoices, car repair bills, insurance company letters and receipts of other accident-related expenses in a folder. Down the road, you will be glad you have all of this information in one place.
Stay away from social media. In today’s world, insurance companies mine Facebook, Twitter and other social media sites for information that can be used against accident victims. The safest thing to do is to stay off social media until your case is resolved.
Central Virginia / Shenandoah Valley Car Accident Resources
Law Enforcement

Virginia State Police(804) 674-2000
Luray Office(540) 743-5442
Charlottesville Office(434) 293-3223
Staunton Office (540) 885-2142
Winchester Office(540) 662-3313
Harrisonburg Office(540) 434-8593
Charlottesville Police Department(434) 970-3280
Albemarle County Sheriff(434) 972-4001
Harrisonburg Police Department(540) 437-2600
Rockingham County Sheriff(540) 564-3800
Woodstock Police Department(540) 459-3621
Shenandoah County Sheriff(540) 459-6100
Staunton Police Department(540) 332-3842
Augusta County Sheriff (540) 245-5600
Winchester Police Department (540) 662-4131
Frederick County Sheriff (540) 662-6168
Towing Service

FBR Towing & Recovery (Charlottesville)(434) 975-4357
Layman’s Automotive & Towing (Harrisonburg)(540) 434-0691
Shenandoah Towing & Recovery (Woodstock)(540) 481-0658
Drumheller’s Towing & Recovery (Staunton)(540) 943-8401
Minnick’s Auto Repair and Towing (Winchester)(540) 662-5066
Car Rental

Avis(800) 633-3469
Budget(800) 218-7992
Hertz(800) 654-3131
Enterprise(844) 362-0812
National(877) 222-9058

These phone numbers are listed for informational purposes only and do not serve as an endorsement by Kendall Law Firm.

Call Us. We are here for you.

We are here for you.

Get a free consultation today. Call us before you speak with the insurance adjuster.

Call Us 24/7(866) 590-9773

We have multiple locations to serve you.

We have multiple locations to serve you.

Call Us 24/7(866) 590-9773

Kendall Law Firm

259 Hydraulic Ridge Road Suite 103
Charlottesville, VA 22901
Phone: (434) 296-2378
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Harrisonburg Office

52 E Market St
Harrisonburg, VA 22801
Phone: (540) 208-0909
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Winchester Office

21 S Loudoun St
Winchester, VA 22601
Phone: (540) 431-3351
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Staunton Office

9 S. Augusta Street
Staunton, VA 24401
Phone: (866) 582-0772

Woodstock Office

753 S. Main Street
Woodstock, VA 22664
Phone: (866) 582-0772